HLC partnership

Hair loss

In partnership with HLC Hair Loss Clinics, begin with a confidential hair and scalp consultation at Letter Box Pharmacy, Brick Lane, before exploring a surgical or non-surgical pathway.

Letter Box Pharmacy and HLC Hair Loss Clinics partnership during a private hair and scalp assessment

Letter Box Pharmacy works with HLC Hair Loss Clinics to provide confidential hair and scalp consultations at 4 Brick Lane. Your assessment helps identify the likely pattern or trigger and explains which treatment pathways may be suitable. Treatment availability is confirmed after individual review.

Your next step

Let’s arrange your consultation.

Call our Brick Lane team to discuss the service, current availability and consultation fees before arranging a visit.

4 Brick Lane, London Individual suitability assessment
Call 020 7377 0727Contact details & opening hours

Appointments are confirmed by the team. Treatment, location and fees depend on the service and assessment.

Assessment before treatment

Understand what is happening first

Hair loss can be inherited, temporary or linked to another health condition. A detailed conversation and hair and scalp analysis consider the pattern, possible triggers, active follicles, your health and your goals before any option is discussed.

HLC treatment guide

Five pathways, chosen around your assessment.

The consultation helps narrow the choices. It does not commit you to a procedure or medicine.

Read HLC’s treatment guide
01

Non-surgical

Laser hair therapy

A non-invasive light-based pathway that may support suitable active follicles. Progress is reviewed over time and results vary.

02

Surgical

Hair transplant

A specialist assessment for moving healthy follicles to areas of thinning. Suitability, risks, recovery and aftercare must be explained before treatment.

03

Immediate coverage

Custom hair systems

A bespoke non-surgical option matched for colour, texture, density and hairline, with regular fitting and maintenance.

04

Clinic pathway

PRP and injectable therapy

Platelet-rich plasma uses a small sample of your own blood and is delivered through a planned course after a suitability review.

05

Find the pattern

Alopecia assessment

Assessment can distinguish common patterns and identify when patchy, sudden, painful or inflamed hair loss needs wider medical review.

Simple and confidential

How the service works

01

Confidential consultation

Discuss when the change began, its pattern, family history, health, medicines and what you hope to achieve.

02

Hair and scalp analysis

The clinical team examines the scalp and considers the likely cause before matching you to an appropriate pathway.

03

Your considered next step

If suitable, the team explains the treatment, likely timescale, aftercare, monitoring and realistic expectations.

Clinical safety

The right next step depends on the cause

Every request is reviewed individually. Treatment or medicine supply is never guaranteed.

  • Sudden, patchy or painful hair loss, scalp inflammation, hair loss after illness or any worrying change needs medical assessment.
  • Surgical and injectable pathways require specialist suitability checks, clear risk information and appropriate aftercare.
  • Results and timescales vary. Prescription and off-label medicine options are considered only after an individual clinical review.

Before you begin

Common questions

Still unsure? Speak to the pharmacy team and we will help you find the right next step.

01What services can the partnership explore?

The guide covers laser hair therapy, hair transplants, custom hair systems, PRP or injectable therapy and assessment for alopecia and other hair-loss conditions.

02Where does the consultation begin?

You can begin with a confidential consultation and hair analysis at Letter Box Pharmacy, 4 Brick Lane, London E1 6RF. Availability of each treatment is confirmed during the assessment.

03Could medicine be suitable?

Medication may be considered after review of the likely cause, your medical history and current medicines. The prescriber will explain benefits, side effects, off-label use and any monitoring needed.

04How quickly will I see a change?

Timescales depend on the pathway. Hair growth is gradual, maintenance may be needed and no treatment can promise a particular result.

Ready when you are

Take the next step

Complete your assessment or contact the pharmacy if you need help choosing a service.

NHS repeat prescriptions

Your pharmacy. Your choice.

Choose Letter Box for NHS repeat prescriptions, free delivery and a team that’s here to help. You can change your nomination at any time.

Nominate Letter Box